This category, Customer Service Representative (69.6%), appears more exposed to AI automation than the global average (34.9%).
AI Impact: Customer Service Representative
Avg. AI Replaceability Score (2030)
69.6%
Avg. Self-Assessed Replaceability Score
77.1%
Total Submissions
317
Based on 317 submissions for the "Customer Service Representative" category.
Customer Service Representative vs Global
Back to Global Stats & Categories
Job Titles within Customer Service Representative
| Job Title | Avg AI Replaceability Score (2030) | Avg Self Assess. | Participants |
|---|---|---|---|
| Call Center Agent | 85.0% | 91.0% | 54 |
| Client Service Coordinator | 65.0% | 67.0% | 55 |
| Customer Support Specialist | 65.0% | 76.0% | 68 |
| Help Desk Associate | 70.0% | 83.0% | 74 |
| Technical Support Representative | 65.0% | 69.0% | 66 |
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